Privacy Policy

Last Updated: June 17, 2026

Introduction

This Privacy Policy explains how solar-breeze.site collects, uses, stores, and protects personal information provided by visitors and customers. We are committed to safeguarding your privacy and ensuring transparency about our data practices.

Information We Collect

Information You Provide Directly

When you submit installation requests or contact us through our website, we collect:

• Full name
• Email address
• Service selection details
• Project description and requirements
• Any additional information you choose to provide in message fields

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and general location information
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• Processing and responding to installation requests and inquiries
• Communicating with you about our services
• Providing customer support and technical assistance
• Improving our website functionality and user experience
• Analyzing website traffic and usage patterns
• Complying with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Consent you provide when submitting forms or accepting cookies
• Contractual necessity for providing requested services
• Legitimate interests in operating and improving our business
• Legal obligations under applicable laws and regulations

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist with website hosting, email delivery, and analytics
• Professional advisors including lawyers and accountants
• Law enforcement or regulatory authorities when required by law
• Business successors in the event of merger, acquisition, or asset sale

All third parties who receive your information are contractually obligated to protect it and use it only for specified purposes.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure with encryption
• Access controls limiting who can view your information
• Regular security assessments and updates
• Staff training on data protection practices

While we strive to protect your information, no internet transmission is completely secure. You transmit information at your own risk.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Installation request data is typically retained for seven years to comply with business record requirements. Marketing communications preferences are retained until you withdraw consent.

Your Rights

Under data protection laws, you have the following rights:

• Right to access your personal information we hold
• Right to rectification of inaccurate information
• Right to erasure of your information in certain circumstances
• Right to restrict processing of your information
• Right to data portability
• Right to object to processing based on legitimate interests
• Right to withdraw consent at any time
• Right to lodge complaints with data protection authorities

To exercise any of these rights, contact us at [email protected] with your request.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. For detailed information about our cookie practices, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external websites you visit.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through prominent notice on our website. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Address: 42 Westfield Avenue, Bristol, BS6 7NP, United Kingdom